Case Studies

For over a decade, Nomat has delivered impactful solutions, driving measurable success for clients across the public and private sectors.

Case Studies

For over a decade, Nomat has delivered impactful solutions, driving measurable success for clients across the public and private sectors.

Case Studies

For over a decade, Nomat has delivered impactful solutions, driving measurable success for clients across the public and private sectors.

Explore case studies

Discover how we have delivered value for clients and get inspired for your next project.

Discover how we have delivered value for clients and get inspired for your next project.

A photo of a car
A photo of a car
A photo of a car

Automotive insurance

Automotive insurance

Sitemap Success for South Australia's Oldest Motor Club

RAA (Royal Automobile Association), a leading Australian motor club, engaged Nomat to undertake research to inform sitemap navigation via card sorting and tree testing.

RAA (Royal Automobile Association), a leading Australian motor club, engaged Nomat to undertake research to inform sitemap navigation via card sorting and tree testing.

Retail & e-Commerce

Driving Up Conversion for Repco

Nomat utilised insights from a human-centred design process to improve the eCommerce user experience for Repco. This end-to-end project combined research, design, prototyping and usability testing.

Retail & e-Commerce

Driving Up Conversion for Repco

Nomat utilised insights from a human-centred design process to improve the eCommerce user experience for Repco. This end-to-end project combined research, design, prototyping and usability testing.

Retail & e-Commerce

Driving Up Conversion for Repco

Nomat utilised insights from a human-centred design process to improve the eCommerce user experience for Repco. This end-to-end project combined research, design, prototyping and usability testing.

Utilities & energy

Building Engagement and Efficiency

The employee experience was explored through a human-centred design (HCD) process to ultimately design an onboarding guide for new UX employees.

Utilities & energy

Building Engagement and Efficiency

The employee experience was explored through a human-centred design (HCD) process to ultimately design an onboarding guide for new UX employees.

Utilities & energy

Building Engagement and Efficiency

The employee experience was explored through a human-centred design (HCD) process to ultimately design an onboarding guide for new UX employees.

Health

Revolutionising Digital Health with cohealth

cohealth, a not-for-profit community health service in Melbourne’s inner north and west, undertook a human-centred design (HCD) process to support their website redesign.

Health

Revolutionising Digital Health with cohealth

cohealth, a not-for-profit community health service in Melbourne’s inner north and west, undertook a human-centred design (HCD) process to support their website redesign.

Health

Revolutionising Digital Health with cohealth

cohealth, a not-for-profit community health service in Melbourne’s inner north and west, undertook a human-centred design (HCD) process to support their website redesign.

Government

Service Blueprint and Design

A major government client undergoing a digital transformation of their service delivery processes came to Nomat for assistance with creating a service blueprint to map out the state of their current service.

Government

Service Blueprint and Design

A major government client undergoing a digital transformation of their service delivery processes came to Nomat for assistance with creating a service blueprint to map out the state of their current service.

Government

Service Blueprint and Design

A major government client undergoing a digital transformation of their service delivery processes came to Nomat for assistance with creating a service blueprint to map out the state of their current service.

Government

Human-Centred Design Project for the Government

Nomat was engaged to help lead a human-centred design (HCD) project for the state government. The aim of the project was to make it easier for customers to engage with the department’s services, as part of a broader strategic goal to improve customer expe...

Government

Human-Centred Design Project for the Government

Nomat was engaged to help lead a human-centred design (HCD) project for the state government. The aim of the project was to make it easier for customers to engage with the department’s services, as part of a broader strategic goal to improve customer expe...

Government

Human-Centred Design Project for the Government

Nomat was engaged to help lead a human-centred design (HCD) project for the state government. The aim of the project was to make it easier for customers to engage with the department’s services, as part of a broader strategic goal to improve customer expe...

Health

Wayfinding Research for a Health Clinic

Nomat conducted wayfinding research for cohealth to make sure the physical environment of the clinic improved accessibility and aligned with cohealth’s brand values.

Health

Wayfinding Research for a Health Clinic

Nomat conducted wayfinding research for cohealth to make sure the physical environment of the clinic improved accessibility and aligned with cohealth’s brand values.

Health

Wayfinding Research for a Health Clinic

Nomat conducted wayfinding research for cohealth to make sure the physical environment of the clinic improved accessibility and aligned with cohealth’s brand values.

Insurance

Startup Customer Value Proposition Research

A startup named backpocket was looking to disrupt the health insurance market with a focus on millennials. They came to Nomat for help with understanding their customers and testing the concept and customer value proposition through research.

Insurance

Startup Customer Value Proposition Research

A startup named backpocket was looking to disrupt the health insurance market with a focus on millennials. They came to Nomat for help with understanding their customers and testing the concept and customer value proposition through research.

Insurance

Startup Customer Value Proposition Research

A startup named backpocket was looking to disrupt the health insurance market with a focus on millennials. They came to Nomat for help with understanding their customers and testing the concept and customer value proposition through research.

Retail & eCommerce

Information Architecture Research and Design

A major Australian retailer sought assistance to improve the findability of products on their website and ultimately increase sales. Nomat undertook a range of information architecture (IA) research and design processes to enhance the website customer exp...

Retail & eCommerce

Information Architecture Research and Design

A major Australian retailer sought assistance to improve the findability of products on their website and ultimately increase sales. Nomat undertook a range of information architecture (IA) research and design processes to enhance the website customer exp...

Retail & eCommerce

Information Architecture Research and Design

A major Australian retailer sought assistance to improve the findability of products on their website and ultimately increase sales. Nomat undertook a range of information architecture (IA) research and design processes to enhance the website customer exp...

Not-for-profit

Using Human-Centred Design to Solve a Waste Challenge

Nomat was engaged to tackle a familar waste problem using human-centred design.

Not-for-profit

Using Human-Centred Design to Solve a Waste Challenge

Nomat was engaged to tackle a familar waste problem using human-centred design.

Not-for-profit

Using Human-Centred Design to Solve a Waste Challenge

Nomat was engaged to tackle a familar waste problem using human-centred design.

Finance

Design Research to Validate a Cashless Donation App

Using multi-faceted design research, Nomat supported Shout to review the effectiveness of their interface and identify improvements.

Finance

Design Research to Validate a Cashless Donation App

Using multi-faceted design research, Nomat supported Shout to review the effectiveness of their interface and identify improvements.

Finance

Design Research to Validate a Cashless Donation App

Using multi-faceted design research, Nomat supported Shout to review the effectiveness of their interface and identify improvements.

Employment & training

Agile Research for SEEK Learning

SEEK Learning needed to better understand their customers and were looking for opportunities to enhance conversion for course enrolment within an agile environment.

Employment & training

Agile Research for SEEK Learning

SEEK Learning needed to better understand their customers and were looking for opportunities to enhance conversion for course enrolment within an agile environment.

Employment & training

Agile Research for SEEK Learning

SEEK Learning needed to better understand their customers and were looking for opportunities to enhance conversion for course enrolment within an agile environment.

Utilities & energy

Design Sprint to Innovate Service With Telstra

Telstra needed a team to rapidly explore new product opportunities and service innovations. Nomat facilitated a week-long design sprint with a cross-section of subject matter experts and business stakeholders.

Utilities & energy

Design Sprint to Innovate Service With Telstra

Telstra needed a team to rapidly explore new product opportunities and service innovations. Nomat facilitated a week-long design sprint with a cross-section of subject matter experts and business stakeholders.

Utilities & energy

Design Sprint to Innovate Service With Telstra

Telstra needed a team to rapidly explore new product opportunities and service innovations. Nomat facilitated a week-long design sprint with a cross-section of subject matter experts and business stakeholders.

Interested to know more? Let’s Talk.

Interested to know more? Let’s Talk.

Interested to know more?
Let’s Talk.

Ready to collaborate?

Let’s chat

(03) 9088 0868

Visit our office

Ground Floor, 68 Clarke Street
South Melbourne
VIC 3205

Send us an email

mail@nomat.com.au

Social media

Acknowledgement of Country

Nomat acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

Diversity and inclusion

Nomat celebrates, values and champions people of all ethnicities, faiths, ages, abilities, languages, gender identities and sexual orientations. We want everyone to feel safe to bring their whole selves to Nomat. 

Corporate Social Responsibility

We strive to give back by supporting grassroots organisations like Global Girl Project via pro bono work and donations.

Privacy Policy

Accessibility Statement

Ready to collaborate?

Let’s chat

(03) 9088 0868

Visit our office

Ground Floor, 68 Clarke Street
South Melbourne
VIC 3205

Send us an email

mail@nomat.com.au

Social media

Acknowledgement of Country

Nomat acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

Diversity and inclusion

Nomat celebrates, values and champions people of all ethnicities, faiths, ages, abilities, languages, gender identities and sexual orientations. We want everyone to feel safe to bring their whole selves to Nomat. 

Corporate Social Responsibility

We strive to give back by supporting grassroots organisations like Global Girl Project via pro bono work and donations.

Privacy Policy

Accessibility Statement

Ready to collaborate?

Let’s chat

(03) 9088 0868

Visit our office

Ground Floor, 68 Clarke Street
South Melbourne
VIC 3205

Send us an email

mail@nomat.com.au

Social media

Acknowledgement of Country

Nomat acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

Diversity and inclusion

Nomat celebrates, values and champions people of all ethnicities, faiths, ages, abilities, languages, gender identities and sexual orientations. We want everyone to feel safe to bring their whole selves to Nomat. 

Corporate Social Responsibility

We strive to give back by supporting grassroots organisations like Global Girl Project via pro bono work and donations.

Privacy Policy

Accessibility Statement